Refund policy
Shipping policy
- Orders take 1-2 days to process and 3-10 days to arrive after being shipped
- we are not responsible for lost or delayed packages. We can only replace your package if you purchased Route Protection plan!
- Please give us 48 hours to respond to your email or text.
- Customer service hours are Tuesday-Friday 9-4pm.
- Please make sure all your personal information is correct before checking out! If your package says "returned to sender" be prepared to pay for additional shipping costs.
- Any Cancellations please notify us within 24 hours, after that we can NOT cancel your order.
- No refunds but we do offer store credit
- Feel free to contact us at (708) 630-4206 Or Email galorebeautyn@gmail.com
Refund policy
At Galore Beauty, we are committed to your satisfaction. Our refund policy is designed to be fair and transparent. Please read the following guidelines carefully.
- We only accept returns for damaged items. (Store credit)
-SOME items only come in dust bags, for that we do not offer refund.
- To be eligible for store credit. you must notify us of the damage within 2 days of receiving the item.
How to Request a Refund:
1. Contact our customer support team at galorebeautyn@gmail.com
2. Provide proof of the damaged item (e.g., clear photos).
3. Our team will review your request and provide further instructions.
Refund Process:
- Once your store credit request is approved, we will initiate the return process.
- Cancellation may take up to 14 business days to reflect in your account, depending on your financial institution.
Non-Refundable Items:
- We do not accept returns for items that are not damaged.
Contact Us:
If you have any questions about our refund policy, please reach out to our customer support team at galorebeautyn@gmail.com